Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to Roam Lyfe. These Terms of Service govern your use of the Roam Lyfe website and any purchases made through our online store.

Throughout these Terms, the words “Roam Lyfe,” “we,” “us” and “our” refer to Roam Lyfe. The words “you” and “your” refer to the person accessing or using our website or purchasing our products.

By accessing our website, using our services or purchasing a product from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or purchase products from us.

1. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have provided appropriate consent for any minor dependants to use the website.

You agree not to use our products or services for any unlawful or unauthorised purpose, or in a way that breaches any applicable laws or regulations.

You must not use our website to transmit viruses, malware, worms or any other code or material that could damage, interfere with or compromise the website, our systems or the systems of another person.

A serious or repeated breach of these Terms may result in the termination or restriction of your access to our website or services.

2. General Conditions

We reserve the right to refuse service, cancel or restrict an order where we have reasonable grounds to do so, including where an order appears to be fraudulent, unauthorised or otherwise in breach of these Terms.

You understand that information submitted through our website, excluding payment information, may be transferred across different networks and may be subject to technical changes required for transmission between systems or devices.

Payment information is processed through secure payment systems.

You must not reproduce, copy, sell, resell or commercially exploit any part of our website, services or content without our prior written permission.

Headings throughout these Terms are provided for convenience only and do not affect the interpretation of the Terms.

3. Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate or current.

Information provided on our website is intended for general information purposes and should not be relied upon as the sole basis for making decisions where more appropriate or current information is available.

Our website may contain historical information, which is provided for reference only and may no longer be current.

We reserve the right to update, change or remove information from our website at any time. We are not obligated to update information unless required by law.

4. Products, Services and Pricing

We make every reasonable effort to accurately display our products, including product descriptions, images, colours, specifications and pricing.

However, the appearance of colours may vary depending on your device or screen, and we cannot guarantee that your device will display colours exactly as they appear in person.

Some products may be available exclusively through our online store and may be available in limited quantities.

Product availability, descriptions and pricing may change without notice.

We reserve the right to discontinue products, limit quantities or restrict sales to particular individuals, regions or jurisdictions where permitted by law.

We do not guarantee that products purchased will meet individual expectations or preferences where the product otherwise complies with its description and applicable consumer guarantees.

5. Orders and Billing Information

We reserve the right to refuse, cancel or limit an order where permitted by law.

Restrictions may apply to quantities purchased by an individual, household or through a particular payment method or delivery address.

We may also restrict or cancel orders that appear to have been placed for unauthorised resale, distribution or other commercial purposes without our approval.

If we cancel or modify an order, we will make reasonable efforts to contact you using the contact information provided with your order.

You agree to provide accurate, complete and current billing, payment, contact and shipping information when placing an order.

You are responsible for ensuring that your contact and delivery information remains accurate so that we can process and deliver your order.

For information regarding returns, refunds and faulty products, please refer to our Returns, Exchanges & Refunds Policy.

6. Third-Party Tools

Our website may provide access to third-party tools or services that we do not own, operate or control.

Where third-party tools are made available through our website, they are provided subject to the terms and conditions of the relevant third-party provider.

Your use of third-party tools is at your own discretion and risk. You should review the applicable terms and conditions of the relevant provider before using those services.

We may introduce additional tools, features or services to our website in the future. Any such additions will also be subject to these Terms of Service.

7. Third-Party Links

Our website may contain links to websites, products or services operated by third parties.

These third-party websites are independent from Roam Lyfe, and we do not control or guarantee the accuracy, availability, security or content of those websites.

Roam Lyfe is not responsible for any loss, damage or other issues arising from your use of third-party websites, products or services.

If you choose to access a third-party website or purchase a third-party product or service, you do so at your own risk and should review the relevant third party's terms and policies.

8. User Comments, Feedback and Submissions

If you voluntarily submit comments, feedback, ideas, suggestions, proposals, photographs, creative concepts or other materials to Roam Lyfe, you agree that we may use, reproduce, edit, publish, distribute, translate or otherwise use those submissions in connection with our business and marketing, unless otherwise agreed with you in writing.

You acknowledge that we are not obligated to:

Keep submissions confidential;
Provide compensation for submissions; or
Respond to submissions.

You are responsible for ensuring that any material you submit does not infringe the rights of another person or business.

You must not submit material that is unlawful, threatening, defamatory, abusive, obscene, discriminatory or otherwise inappropriate, or that contains malicious software or code.

We reserve the right to remove or refuse to publish any submission that we reasonably consider to be unlawful, inappropriate or in breach of these Terms.

9. Personal Information

Any personal information you provide through our website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use and protect personal information provided to us.

10. Errors, Inaccuracies and Omissions

Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability or other information.

Where permitted by law, we reserve the right to correct errors, update information, amend pricing or cancel an order where information displayed on our website is incorrect.

If an order is affected by a significant error or inaccuracy, we will make reasonable efforts to notify you.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.

11. Prohibited Uses

You must not use our website or its content:

For any unlawful purpose;
To solicit or participate in unlawful activity;
To breach any applicable laws or regulations;
To infringe our intellectual property rights or those of another person;
To harass, abuse, threaten, intimidate or discriminate against another person;
To submit false, misleading or fraudulent information;
To upload or transmit viruses, malware or malicious code;
To collect or track another person's personal information without appropriate authority;
To spam, phish, scrape, crawl or otherwise interfere with the operation of our website;
For any obscene or unlawful purpose; or
To interfere with or circumvent the security features of our website or related services.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.

12. Disclaimer and Limitation of Liability

We aim to provide a reliable website and quality products; however, we do not guarantee that our website or services will always be uninterrupted, timely, secure or error-free.

To the maximum extent permitted by law, Roam Lyfe is not liable for indirect, incidental, special or consequential loss arising from your use of our website or products, including loss of profits, revenue, savings, data or business opportunities.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, warranty, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

Where our liability can legally be limited, our liability will be limited to the maximum extent permitted by law.

13. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless Roam Lyfe, including our directors, employees, contractors, suppliers, service providers and affiliates, from claims, losses, liabilities, costs and expenses arising from your breach of these Terms or your unlawful use of our website or services.

This does not apply to the extent that the relevant loss or liability arises from Roam Lyfe's own unlawful conduct or cannot legally be excluded.

14. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue to apply.

15. Termination

These Terms remain in effect unless terminated by you or Roam Lyfe.

You may stop using our website at any time.

We may suspend or terminate your access to our website or services if we reasonably believe that you have breached these Terms or engaged in unlawful or inappropriate conduct.

Any obligations or liabilities incurred before termination will continue to apply after termination where appropriate.

16. Entire Agreement

These Terms of Service, together with the policies and documents referenced on our website, constitute the agreement between you and Roam Lyfe regarding your use of our website and services.

They replace any previous agreements, communications or proposals relating to the same subject matter.

If any part of these Terms is unclear, it will not automatically be interpreted against either party.

17. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Australia.

You agree to submit to the applicable courts and laws of Australia in relation to matters arising from these Terms, subject to any rights you may have under applicable consumer protection legislation.